Water Utility IntelligenceSevern Trent Water

Free Utility Snapshot

Severn Trent Water

England, United Kingdom

England’s only four-star environmental performer among water and sewerage companies, now confronting pollution and drinking-water compliance pressures in a much larger 2025–30 programme.

Water and wastewater · Regulated water and sewerage company · 2026 edition · Latest evidence 2025/26 (year to 31 March 2026); price control 2025–30; regulatory performance 2024-25; environmental performance calendar 2024; supply-system data 2022

At a glance

Scale, service and financial position

8,606,000Population supplied with drinking water2022
1,949.46 Ml/dWater distributed into the networkFinancial year ending 2025
4 starsEnvironment Agency environmental performance rating (industry leading)2024 · held every year 2019–2024
£15 billionTotal expenditure allowance (PR24 final determination, as amended)2025–30 · regulatory allowance (2020–25: £8 billion)
£13,518mClosing regulatory capital value (RCV)31 March 2025
£2,588 millionTurnover2025/26 (2024/25: £2,214 million)

01

About the Utility

Severn Trent Water Limited is the regulated water and sewerage business of the Severn Trent group, whose ultimate parent is Severn Trent Plc. Its present boundary dates from a 2018 realignment with Hafren Dyfrdwy, which moved the group’s activities in Wales to Hafren and kept those in England with Severn Trent. The Drinking Water Inspectorate recorded a supplied population of 8,606,000 in 2022. Ofwat sets its prices and service commitments under its PR24 price control, the Environment Agency assesses its environmental performance, and the Inspectorate enforces drinking water improvements through formal notices. Ofwat places the company in its standard financial resilience category and rated its latest annual performance average.

02

Water System

Severn Trent Water plans supply across 15 water resource zones. The Drinking Water Inspectorate recorded 130 treatment works in 2022, when surface sources provided 66.1% of the water supplied. Leakage is a relative strength: the three-year average beat its 2024-25 commitment, and losses sit below the national average as a share of water put into supply. Demand is moving the other way, with consumption per person rising in the latest year and household metering still below the national average. Drinking water compliance is the clearest weakness, as the Compliance Risk Index climbed far above Ofwat’s deadband in 2024.

17.2%Leakage as a share of distribution input (national average 18.8%)2024 to 2025
10.32Compliance Risk Index (deadband 2.00; 6.19 in 2023)2024
00:04:34Average supply interruption per property (hh:mm:ss)2024-25 · commitment 00:05:00 met
16%Leakage reduction target2025–30 · PR24 target

03

Wastewater System

Severn Trent Water also collects and treats wastewater. For 2024 it was the only one of nine water and sewerage companies rated four stars by the Environment Agency, a rating it has held every year since 2019, and its treatment works met the compliance deadband throughout the last price control. Pollution remains the weak point. In 2024 sewerage pollution incidents were rated amber and missed the company’s performance commitment, while storm overflows averaged 25.4 spills each. The company reported a year-on-year fall in incidents for 2025-26, though two serious incidents occurred.

29.30Pollution incidents per 10,000 km of sewer (commitment 19.50)2024 · commitment not met
99.5%Numeric discharge permit compliance2024 · rated green

Sewerage pollution incidents

Category 1–3 sewerage pollution incidents per 10,000 km of sewer, calendar years 2019–2024, Environment Agency assessment

incidents per 10,000 km
Sewerage pollution incidents: 2019, 26 incidents per 10,000 km, actual; 2020, 21 incidents per 10,000 km, actual; 2021, 22 incidents per 10,000 km, actual; 2022, 21 incidents per 10,000 km, actual; 2023, 26 incidents per 10,000 km, actual; 2024, 29 incidents per 10,000 km, actual202224262830262019212020222021212022262023292024
Actual

All values are Environment Agency actuals on one measure and basis, published as whole numbers, each taken from that year’s assessment.

Sources: Environment Agency, Severn Trent Water EPA data reports 2019–2024.

04

Investment & Priorities

Ofwat’s PR24 final determination, amended in April 2025, gives Severn Trent Water a total expenditure allowance for 2025-30 that is significantly larger than its allowance for the previous five years, recovered through higher customer bills. Ofwat categorised the business plan as outstanding, carrying a reward. Named enhancement allowances cover storm overflows, nutrient pollution and drinking water quality. Funding combines new equity, raised before the period began, with rising debt: regulatory gearing reached 63.6% at March 2026.

£13 billionRevenue to be collected through bills (allowed)2025–30 · regulatory determination
£185Increase in average household bill, before inflation2024-25 to 2029-30 · regulatory determination
about £1.7 billionStorm overflow allowance2025–30 · regulatory allowance
4.03%Allowed return on capital, whole business2025–30 · regulatory determination

05

Sustainability & Resilience

Resilience investment is steered by binding regulatory requirements. The Drinking Water Inspectorate requires an ultraviolet treatment solution for Cryptosporidium at Trimpley works and new iron treatment at Frankley works, and holds the company to undertakings on PFAS and lead for the current period. A bespoke capital carbon commitment covers roughly two thirds of the capital programme, and Severn Trent targets a 46% cut in Scope 1 and 2 emissions by 2031. Its catchment work with farmers, cited by the UK government, has avoided the need for expensive treatment works.

370,907 tCO₂eScope 1 total emissions (prior year 381,938)Latest year reported (annual report to 31 March 2026)
less than 7%Limit on increase in operational GHG emissions, wastewater (water services: 15%)2025–30 · regulatory target, as amended April 2025
31 March 2030Trimpley UV treatment: construction and commissioning deadlineDWI notice SVT-2024-00004 · requirement

06

Key Challenges

  1. Reducing sewerage pollution incidents, which missed the company’s 2024 commitment.
  2. Restoring drinking water compliance after the Compliance Risk Index rose far above Ofwat’s deadband.
  3. Delivering the £15 billion 2025–30 programme, including storm overflow and nutrient schemes.
  4. Containing household demand as consumption per person rises.
  5. Financing the investment step-up as net debt and gearing rise.

07

Major Projects

Trimpley UV treatment

Ultraviolet treatment to manage Cryptosporidium risk at Trimpley water treatment works, required by a Drinking Water Inspectorate notice.

Status / period
Design due 31 March 2027; construction and commissioning due 31 March 2030 (regulatory deadlines)

Frankley iron treatment

Solution for coagulation and clarification failure risks affecting iron and turbidity at Frankley water treatment works.

Status / period
Commissioning due 31 May 2027; completion report due 30 June 2028 (regulatory deadlines)

Minworth water recycling scheme

Water recycling scheme that Ofwat agreed Severn Trent Water will deliver in-house rather than through direct procurement.

Status / period
Delivery route approved in PR24 final determination

Evidence

Sources and reporting periods

This Snapshot draws on Ofwat price-control determinations and its performance and financial resilience reports, Environment Agency environmental performance assessments, Drinking Water Inspectorate company summaries and notices, and Severn Trent Water’s statutory annual reports.

Evidence through: 2026-10-0227 source documents

Stay informed

Our Future Water Intelligence updates

New analysis, water intelligence and report releases, delivered by email.